Nonprofit Fixer™ Blog

The Nonprofit Fixer Blog offers immediately useful tools and insights to fix your nonprofit.

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FreedBack (Free Feedback): And Why Criticism is Good!

I remember hearing a podcast once where a business consultant was chastising a big telecom company for wasting money doing “research” to find out what their customers thought of them. The consultant said, “Why spend a million dollars hunting this down? You have a hotline where you are getting free feedback on your performance every day. People are yelling at you online and on the phone daily. This is free data!”

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Disclaimer: Thanks for visiting! My blog is a resource guide for educational and informational purposes. To write my articles, I use my experiences, the experiences of others, and various other resources, including but not limited to the internet and other sources. That said, my advice doesn’t come with any guarantees. By visiting this site, you’re essentially signing a contract that says that you understand that I make no guarantees and that you won’t try to sue me because that would suck.